Shipping F.A.Q
What are your order processing times?
Orders are generally processed and dispatched within 1-5 business days.
Do you ship to my country?
Yes we ship worldwide for any product in our International Stock. For more detail check our shipping policy.
Why have I only received part of my order?
In some instances, orders will be split into multiple packages to get them out to you as soon as possible.
This depends on where our stocks are held for certain products.
If you're concerned about this feel free to contact us using our messenger, contact us page or via email at contact@animemaiden.com
When will i receive my order?
Delivery times can vary depending on your country. In general our orders are delivered within 1-4 weeks excluding 1-5 days processing time.
Can i cancel my order?
Yes, But you have to contact us within 3 hours after placing an order, if the order is shipped then it cannot be cancelled.
How can i track my order?
You will receive tracking number by Email once your order has been shipped. You can check your order status on our track order page, If you have not received your tracking information or are unable to find it, do not hesitate to contact us using our messenger, contact us page or via email at contact@animemaiden.com